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How to delete your TapMyTicket account

You can delete your account and personal data at any time, in the app or on the website. It takes less than a minute.

Delete it yourself

  1. 1Log in at tapmyticket.com or in the TapMyTicket app.
  2. 2Open Profile (bottom right on your phone).
  3. 3Scroll down and tap Delete account.
  4. 4Read what will be deleted, tick "I understand", and tap Delete my account.
Delete my account

Can't log in?

Email admin@tapmyticket.com from the email address of your account, with the subject "Delete my account". We confirm it's you and delete the account within 7 days.

What is deleted

  • Your name, email, WhatsApp number, city, profile photo and UPI ID.
  • Your login (email code and Google sign-in).
  • Saved events, follows and notification settings.
  • Upcoming tickets stop working. Please resell or transfer them first.

What we must keep

  • Order, invoice and payment records, anonymised (no name, email or phone), for up to 8 years as tax and company law require.
  • If you own an organizer account, hand it over to a team member or contact us first, because payouts and buyers' tickets depend on it.

Read more in our Privacy Policy.